Website maintenance and software support from one team.
Fixes, updates and small changes for your website or business software, whether we built it or someone else did.
- Monthly plan
- priced in your quote
- Starts
- within a week
- After every launch
- 30 days of fixes included
What we look after. Your website, your software, or both.
Fixes
Something breaks, you tell us, and we fix it.
Updates
Regular updates to your site or software, checked before they go live.
Small changes
New hours, prices, pages or fields when your business changes.
New features
Bigger additions are quoted first, so there are no surprises.
Taking over
Built by someone else? We review it first, then look after it.
A monthly note
A short report of what we updated, fixed and changed.
What it costs.
Typical projects and how long they take. After a short call, you get a fixed price in writing within 48 hours.
A one-off fix
$750–$3,000
1–2 weeks
Something broken on a site or app we don’t look after yet.
A monthly plan
Priced in your quote
starts within a week
Fixes, updates and small changes. The price depends on what we look after, how many hours of changes you want and how fast you need replies.
How a request works. No chasing.
One way to ask, a reply time written into your plan, and a note when it’s done.
Step 1
You
Email or call with what’s wrong or what to change.
Step 2
We reply
Within the reply time written into your plan.
Step 3
We fix it
Bigger changes are quoted first, then scheduled.
Step 4
You check
We tell you it’s done, and it goes in your monthly note.
Calls Monday to Friday, 7 am to noon Pacific (10 am to 3 pm Eastern).
What every plan includes. In writing.
Every month, in writing
Reply times in writing
You know how long you’ll wait before you sign.
A monthly note
What we updated, fixed and changed.
Our bugs, fixed free
Bugs in code we wrote are fixed without using your hours.
Quotes before big work
Anything bigger than a small change is priced first.
Your accounts
Your domain and the apps we connect stay in your name.
One contact
The same person knows your setup every time you ask.
How it runs. From the first call to every month.
Every project we launch already includes 30 days of fixes. A plan picks up from there.
- Within 48 hours
After a short call, you get your monthly plan in writing.
- Week 1
We review your site or software, get access, and fix anything urgent.
- Every month
Updates, fixes and small changes, plus a short note of what we did.
- Any time
Bigger additions are quoted first, then scheduled.
Questions. Straight answers.
Tell us what you have now and what needs to change. We reply within 24 hours.
Start a support projectCan you look after a site or app you didn’t build?
Yes. We review it first: how it’s built, who has access and what shape it’s in. Then we tell you what we can look after.
Is support available around the clock?
No. We don’t promise 24/7. Your reply times are written into your plan, and calls run Monday to Friday, 7 am to noon Pacific.
What do the 30 days after launch cover?
Bug fixes and small changes at no extra cost, for every project we launch. A monthly plan can pick up from there.
Can the plan include new features?
Yes. Small changes are part of your plan. Bigger additions are quoted first, so you know the price before we start.
What does a plan cost?
It depends on what we look after, how many hours of changes you want each month and how fast you need replies. After a short call, you get the price in writing within 48 hours.