What keeping a website or business system healthy takes after launch, and what to check when something breaks.
Read this ifYou’re about to hire a developer, or your old web person still holds the keys.
What decides who owns the code, records, domain and logins behind your business, and how to check before you sign.
Read this ifYou have software built for your business, or are about to, and wonder who looks after it once it’s live.
Software maintenance and support in plain words: who fixes bugs after launch, what a support plan should put in writing, and what to ask before you sign.
Read this ifYour new website is almost ready to go live.
Test the inquiry journey, mobile behavior, speed, access controls, and recovery before you call a website finished.
